saveto.meOpen libraryContact channels
Use one address for every request. A clear subject line helps route your message to the right review process.
Product and account support
Questions about import, search, synchronization, browser extensions, or account access.
contact@beartimage.comPrivacy requests
Access, correction, export, deletion, restriction, objection, or other privacy rights.
contact@beartimage.comSecurity reports
Report a suspected vulnerability responsibly. Include reproducible steps and potential impact; do not access other users' data.
contact@beartimage.comLegal and business
Legal notices, intellectual-property concerns, partnerships, and other business matters.
contact@beartimage.comWhat to include
- The email address associated with your saveto.me account, if relevant.
- A concise description of the issue and the result you expected.
- Your browser, device type, and approximate time of the problem.
- Screenshots with personal or confidential information removed.
For security and privacy, we may ask you to verify control of the account before acting on a request.
Response expectations
We aim to acknowledge support and security messages within a reasonable period. Privacy and legal requests are handled within the timeframe required by applicable law. Complex investigations may take longer; when practical, we will provide a status update.
Self-service options
Before contacting support, review the FAQ. Signed-in users can export their library, manage privacy mode, check link health, sign out, or permanently delete their account from Settings.